Email is the best channel for product support, privacy requests, website corrections, and app questions. Include the device model, iOS version, and a short description of the issue when you are reporting a bug.
support@dermela.comContact
Contact Dermela
Reach the Dermela team for support, content corrections, privacy questions, and app inquiries.
Mailing address
Mailing address pending
Before you contact us
Dermela support can help with access, account questions, app behavior, privacy requests, and corrections to educational website content. Billing and subscription changes are typically handled through Apple because Dermela is distributed through the App Store.
Please do not use this contact page for urgent medical concerns. Dermela is not medical advice and the support inbox cannot review photos, diagnose skin cancer, or decide whether a mole is benign. If a spot is new, changing, bleeding, painful, itchy, or concerning, contact a dermatologist or another qualified healthcare professional promptly.