App Store
Dermela is available for iPhone on Apple's App Store.
Download on the App StoreSupport
Dermela support
Find App Store links, support contact details, and help resources for Dermela's mole checker app.
Email support
Use email for app questions, billing questions handled through Apple, privacy requests, account deletion questions, and medical content corrections. If you are worried about a specific spot, contact a qualified healthcare professional instead of waiting for product support.
support@dermela.comApp Store purchases
Dermela is distributed through Apple's App Store. Subscription management, refunds, and purchase history are controlled by your Apple ID and Apple's purchase settings.
Privacy and data
For privacy questions, include the email address associated with your account and the type of request. Do not email photos of moles unless support specifically asks for a non-medical troubleshooting example.
Medical boundaries
Support can help with the app, but it cannot diagnose melanoma, interpret a lesion, or provide medical advice. New, changing, bleeding, painful, or itchy spots should be reviewed by a clinician.
Mole self-exam checklist
Email capture is intentionally lightweight. Until a privacy-reviewed form backend is connected, checklist requests go through support.
Request the checklist